www.eds-medmark.com
My Benefits
Network Direct Settlement
How to Claim
Our Network
Announcements and FAQ's
My Benefits

What is my Coverage

This Section will provide you with information about what is covered under your medical plan.

   It highlights the benefits and limits that apply to your plan and the overall annual ceiling as per your policy (Gold, Bronze and Silver).

Download the below file                      

Network Direct Settlement

Instructions on Direct Settlement with Labs, Scans and Pharmacies (as per your plan) 

Download file below

How to Claim
How To Claim for Outpatient treatment (Outside the Network)


Your claim form is important as it gives us the information that we need to process your claim . If it is not fully completed we may have to ask for more information: 

When you visit a doctor, dentist, physician or specialist on an out-patient basis (outside of the network), please settle the invoices and claim back the eligible expenses from Medmark by provide the following: 
• Claim Form mentioning the member name and membership number. 
• Medical report with the exact signs/symptoms and diagnosis 
• Original stamped breakdown invoice clarifying date and cost of each performed service(s)  with a proof of payment (payment receipt – credit card receipt) 
• Completed payment details section on the claim form shown in the below file. Kindly arrange to send all the completed above documents within six months from the initial treatment date at our office Medmark in Cairo at 44 Abdel Moniem Riad Street-Mohandessin
Our Network

Medmark Network of Providers in Egypt

Get your direct settlement treatment from our contracted providers inside Egypt 

International Healthcare Provider Finder


If you are planning to undergo a required treatment outside Egypt for in-patient admission and would like to inquire if a specific provider is within Allianz providers network, and to benefit from the direct settlement service. Please contact us on the following:   

    

Phone : +2(02)19247 / +2(012)2210-9494

E-mail: preauthorization@medmark.eg

    

For General Inquiries about Allianz providers network in a specific City or Country. Please Contact us on the following:

    

Phone : +32 2210 65 01

E-mail:igohelpline@e.allianz.com

Announcements and FAQ's

Announcements and FAQ's


This Section will provide you with announcements and FAQ's related to your medical plan.


Download the below file